Effective Date: 01/04/2025

WeeBe.org (“WeeBe”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services.

1. Information We Collect

We collect personal information to provide and improve our services. This includes:

  • Personal Details: Name, username, date of birth, gender, email address, postal address, and preferred language.
  • Profile Information: Hobbies, interests, “About You” descriptions, and responses to profile questions.
  • Interaction Data: Scheduled call details (dates, times, durations), matched participant IDs, and feedback from conversations.
  • Recorded Media: Audio recordings and transcripts of conversations (with your consent).
  • Technical Data: IP address, device/browser information, and activity logs.

2. How We Use Your Information

Your information is used to:

  • Facilitate connections between users based on preferences and availability.
  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our services.
  • Understand and analyze how you use our services.
  • Communicate with you, either directly or through one of our partners, including for customer service and updates.
  • Process your transactions and manage your account.
  • Send you emails and other communications.
  • Detect and prevent fraud or abuse.

3. Legal Basis For Processing

Under the UK General Data Protection Regulation (UK GDPR), we rely on the following legal bases for processing your personal information:

  • Consent: You have given clear consent for us to process your personal data for specific purposes.
  • Contract: Processing is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract.
  • Legal Obligation: Processing is necessary for us to comply with the law.
  • Legitimate Interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party.

4. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service Providers: Third parties who perform services on our behalf, such as hosting, data analysis, and customer service.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.
  • Protection of Rights: To enforce our policies or protect our rights, property, or safety.

5. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. This includes:

  • Active Accounts: Information is retained as long as your account is active.
  • Inactive Accounts: Information may be retained for a reasonable period after account inactivity.
  • Recorded Media: Audio recordings and transcripts are retained only with your consent and for the duration necessary for research and quality assurance.

6. Your Data Protection Rights

Under data protection laws, you have rights including:

  • Access: You can request copies of your personal data.
  • Rectification: You can request correction of inaccurate or incomplete data.
  • Erasure: You can request deletion of your personal data.
  • Restriction: You can request restriction of processing your data.
  • Objection: You can object to our processing of your data.
  • Data Portability: You can request transfer of your data to another organization or to you.

To exercise these rights, please contact us at https://weebe.org/contact-us/.

7. Cookies And Tracking Technologies

We use cookies and similar tracking technologies to:

  • Enhance user experience.
  • Analyze website traffic and usage.
  • Understand user preferences.

You can control cookie settings through your browser.

8. Security Of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

9. Changes To This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Contact us: https://weebe.org/contact-us/

Website: www.weebe.org

WeeBe.org is not a crisis service or a replacement for professional mental health care. Our platform offers safe, peer-to-peer conversations for emotional support and connection — not clinical advice or emergency help.
If you're in crisis or feeling unsafe, please contact a professional service below if there’s immediate danger:
Samaritans: 116 123 (free, 24/7)
SHOUT: Text SHOUT to 85258
NHS 111: Call 111 Call 999
Please use WeeBe only when you feel safe to engage in a friendly, non-judgmental conversation.

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